HOW WE OBTAIN THE PERSONAL INFORMATION
Homeowners Hub may obtain, collect, retain, store or otherwise maintain Your Personal Information from the following sources:
Your Account to use the services offered by Homeowners Hub: In use the services made available and offered through the Website (the “Homeowners Hub Services”), We require that You register and create an account with Homeowners Hub. You will be required to provide Personal Information to Homeowners Hub in order to create an account with Homeowners Hub (“Your Account”) and maintain Your Account.
Your Use of Homeowners Hub Services: In order to use some of the Homeowners Hub Services, You will be required to provide Personal Information to Homeowners Hub.
Your Communications with Homeowners Hub: If You initiate communication with Homeowners Hub through email, postal mail, telephone or other forms of electronic communications, Your communications may contain Personal Information.
Your Responses to Communications from Homeowners Hub: From time to time, Homeowners Hub may communicate with You through email, postal mail or other forms of electronic communications regarding Your Account and Homeowners Hub. If You respond to these communications, Your responses may contain Personal Information.
You can decline to provide Your Personal Information to Homeowners Hub by not engaging in the activities described above. If You decline to submit Personal Information in connection with creating Your Account, you will not be permitted to use the services offered by Homeowners Hub.
Homeowners Hub also collects non-personally identifiable server-log information relating to users of Homeowners Hub. This information may include information such as, but not limited to: (i) Your account activity, including storage usage, number of log-ins, data displayed or selected, including user interface elements, links, etc.; and (ii) Your web request, Internet Protocol address, browser type, browser language, the date and time of Your request, date and time of access, one or more cookies that may uniquely identify Your browser and referrer Uniform Resource Locator. None of this information enables Homeowners Hub to personally identify or contact You.
HOW WE USE PERSONAL INFORMATION
Processing Your Account;
Fulfilling and processing requests for the Homeowners Hub Services;
Paying service providers who provide the repair, maintenance, remodeling, construction and other services related to Your home that are offered on the Website (respectively, “Service Providers” and “Home Services”);
Notifying Service Providers of Your request for Home Services;
Processing, formatting and displaying customized content on the Website for You;
Auditing, research and analysis in order to maintain, protect and improve Homeowners Hub;
Communicating with You regarding new and additional Homeowners Hub Services and changes to Homeowners Hub;
Resolving and arbitrating disputes with You;
Responding to communications initiated by You; and/or
Ensuring the technical functioning of Homeowners Hub, including creating and maintaining back-ups or other archival copies of Personal Information and other related data.
Homeowners Hub restricts access to Personal Information to those employees, services providers, contractors and agents of Homeowners Hub who need to access Personal Information for the purposes specified above. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations.
HOW HOMEOWNERS HUB USES PERSONAL INFORMATION
THIRD PARTY INFORMATION
Homeowners Hub may collect or purchase information from third parties regarding persons who provided such information to those third parties. Information provided by the third party may include, but not limited to, individual names, email and postal addresses, telephone numbers, birth dates, genders, and any other information provided by the Third Party. Homeowners Hub uses commercially reasonable best efforts to ensure that (i) the third party possesses the right to transfer the information to Homeowners Hub and (ii) Homeowners Hub has received the right to communicate with the persons who provided the information.
COOKIES AND WEB BEACONS PLACED BY HOMEOWNERS HUB
A web beacon is generally a transparent graphic image (usually a very small pixel) that is placed on a website or in an email which is used to monitor behavior of a user visiting a website or email. When HTML code for a web beacon points to a site to retrieve the image, it can pass along information such as IP address of the computer that retrieved the image, time the page was viewed and length, the type of internet browser that retrieved the image, and any previously set cookie values in regards to the web beacon.
SOCIAL MEDIA AND LINKS
INFORMATION SHARING AND ONWARD TRANSFER
Homeowners Hub reserves the right to sell, rent or otherwise share some or all of Your Personal Information with other companies or individuals outside of Homeowners Hub if:
You have consented to such sale, rental or sharing; and/or
In addition, Homeowners Hub reserves the right to share non-personally identifiable information relating to users of Homeowners Hub or the Homeowners Hub Services with our partners and advertisers. The information will not be linked to any personal identifiable information.
Homeowners Hub takes commercially reasonable and appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of its data, including Personal Information stored or maintained on its servers and other systems. These measures include internal reviews of Homeowners Hub’s data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to servers and systems where Homeowners Hub stores personal data.
ACCESSING AND UPDATING PERSONAL INFORMATION
Where applicable, Homeowners Hub asks individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and Homeowners Hub may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup drives), or for which access is not otherwise required. In any case, where Homeowners Hub provides information access and correction, Homeowners Hub provides this service free of charge, except if doing so would require a disproportionate effort.
Homeowners Hub is not interested in accepting and does not knowingly collect information from individuals under the age of 18.
If you are located outside of the United States, You acknowledge and agree that by using the Homeowners Hub Services and by accessing Homeowners Hub, Your Personal Information will be collected, stored, and used by Homeowners Hub in the United States. As such, you agree to the collection, transfer, storage and use of Your information in the United States and that the collection, storage, transfer and use of any of Your information will be governed by the laws of the United States.
If You have any additional questions or concerns about this Policy, please contact us at firstname.lastname@example.org.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 allows users who are California residents to request information about the disclosure of their personal information to third parties for direct marketing purposes. To make such a request, please contact us at email@example.com.
Homeowners Hub adheres to the US safe harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. For more information about the Safe Harbor framework, see the Department of Commerce’s web site.
This page was lasted updated in August 2016.
If you’re a tradesperson interested in becoming part of Homeowners Hub, get in touch with us!